How to Cancel Your Planet Fitness Membership
A clear walkthrough of every official way to end a Planet Fitness membership, the exact dates that matter for your bill, and what it actually costs to cancel early.
Cancel My MembershipThis takes you to Planet Fitness’s official cancellation page. Depending on your home club, you may still need to finish the process in person or by mail — see the full breakdown below.
Quick Answer
Planet Fitness lets members end their membership in three ways: through the online member portal, in person at their home club, or by written notice sent by mail to their home club. There’s no phone or email option listed in Planet Fitness’s official policy, which is a big reason people struggle to find a working cancellation link in the first place.
3 Official Ways to Cancel
According to Planet Fitness’s own membership FAQ, every member has three legitimate paths to end their membership. Which one actually works for you depends on your home club’s setup and your membership type.
Online Portal
Log in to your account on the Planet Fitness website and manage your membership from there.
In Person
Visit your home club — the specific location where you originally signed up — and ask the front desk for a cancellation form.
Written Mail
Send a signed letter requesting cancellation directly to your home club’s mailing address.
Cancelling Online
This is the fastest option when it’s available at your club. Not every location supports online cancellation, so if you don’t see a cancel option after following these steps, move on to the in-person or mail method instead.
- Go to the Planet Fitness website and sign in to your account using the email tied to your membership.
- Open the membership or account management area of your profile.
- Look for an option to end, stop, or manage your membership.
- Follow the prompts on screen — you may be asked to confirm your identity or the reason for leaving.
- Save a screenshot or confirmation email once the request goes through, as your proof that you cancelled.
Cancelling In Person
Going to your home club in person is the most reliable way to get an immediate, documented cancellation.
- Go to your home club — the specific location where you originally signed up. Other Planet Fitness locations typically can’t process a cancellation on your behalf, even if your membership includes multi-club access.
- Bring a valid photo ID and, if you have it, your membership card or number.
- Tell the front desk you’d like to end your membership, and ask for the cancellation form.
- Fill in your details and sign. Read through the effective date and any fees before signing.
- Ask for a copy of the completed, signed form — either printed or emailed — as your proof of cancellation.
Cancelling by Mail
If you can’t get to your home club — because you’ve moved, for example — a written letter is the fallback option.
- Write a short letter that includes your full name, address, phone number, email, membership number, and a clear statement asking to cancel your membership.
- Sign and date the letter.
- Address it to your specific home club, not Planet Fitness’s corporate office — you can find your club’s address through the club locator on the Planet Fitness site.
- Send it using a trackable, signature-required mail service so you have proof it was delivered.
- Hang on to your mailing receipt and tracking number until you’ve confirmed billing has actually stopped.
Timing: How to Avoid an Extra Charge
This is where most cancellation attempts go wrong. Planet Fitness bills in advance, so your club needs to actually receive your request before a specific cutoff date — not just before your card is charged.
| What you’re stopping | Cutoff | Why |
|---|---|---|
| Monthly membership dues (typically billed on the 17th) | Received by the 10th | Billing changes can take up to 7 business days to process |
| Annual membership fee | Received by the 25th of the prior month | Needed to stop the annual charge before it’s issued |
If your club receives your cancellation after these dates, expect one more charge to go through before your membership actually ends — this isn’t a mistake on your part, it’s simply how the billing cycle works.
The Buyout Fee, Explained
Whether cancelling costs you anything comes down to what kind of agreement you signed.
- No-commitment (month-to-month) memberships: you can cancel anytime with no early-termination charge.
- Memberships with a minimum term: if you cancel before that term ends, a $58 buyout fee applies.
If you’re not sure which type of membership you have, your agreement will say so — or your home club can look it up for you in a few minutes.
Why a Checking Account Is Needed
Many Planet Fitness clubs collect monthly dues through an electronic funds transfer (EFT) straight from a checking account, rather than a card charge. This isn’t unique to cancellation — it’s simply how billing works at a lot of locations, so that your membership doesn’t get interrupted if a card expires or gets lost. If you’d rather pay a different way, your home club can tell you what’s supported there.
Downgrading, Transferring, or Pausing Instead
Downgrading your plan
If you’re on PF Black Card® but don’t need the extra perks anymore, downgrading to Classic instead of cancelling entirely can be handled by stopping by your home club.
Transferring to a new home club
If you’re moving rather than quitting altogether, a transfer might make more sense than a cancellation. You can typically transfer your membership online if you’ve held it for at least 90 days, haven’t transferred in the last 90 days, don’t owe any outstanding balance, and your membership is billed monthly rather than paid in full. If you don’t meet those conditions, your home club can process the transfer for you directly.
Pausing your membership
If you’re dealing with a temporary situation — recovery from an injury, travel, or a similar circumstance — ask your home club whether a temporary hold on your account is available before you commit to cancelling outright. Availability, documentation requirements, and any related costs can differ by club, so this is best confirmed directly with your home club’s staff.
After You Cancel
- Get it in writing. Whether you cancel online, in person, or by mail, keep a copy of your confirmation — a screenshot, email, or signed form.
- Watch your bank statement. Confirm that no further charges appear after your cancellation takes effect. Billing changes can take up to 7 business days, so don’t be alarmed if it isn’t instant.
- Follow up if something’s off. If you’re charged after a confirmed cancellation, contact your home club directly with your proof of cancellation so they can look into it.
Frequently Asked Questions
Can I cancel my Planet Fitness membership over the phone or by email?
No. Planet Fitness’s official process only lists three methods: the online member portal, an in-person visit to your home club, or a written letter sent by mail. Phone and email requests generally aren’t accepted as valid cancellations.
Do I have to cancel at the exact club where I signed up?
For in-person and mail cancellations, yes — it needs to go through your specific home club, even if your PF Black Card® membership lets you work out at other locations. Online cancellation, where it’s available, may not have this restriction.
What happens if I miss the cutoff date?
If your club receives your cancellation after the 10th of the month, you’ll likely be billed for one more month before your membership actually ends. The same logic applies to the annual fee, which needs to be stopped by the 25th of the prior month.
Is there always a fee to cancel?
No. Month-to-month, no-commitment memberships can be cancelled without any extra charge. A $58 buyout fee only applies if your membership includes a minimum term and you’re ending it before that term is up.
How do I know if my membership has a commitment period?
Check your original membership agreement, or ask your home club to confirm — they can look up your specific membership type and let you know whether a minimum term applies.
Will I be charged the annual fee even after I cancel?
It depends on timing. If your cancellation is received by your club before the 25th of the month prior to your annual fee date, you should avoid that charge. If it’s received later, the annual fee may still go through.
I moved away from my home club — how do I cancel?
Mailing a signed cancellation letter to your home club is usually the most practical option if you can’t visit in person. If you’re planning to keep working out, ask about transferring your membership to a club nearer you instead of cancelling altogether.
How long does it take for the cancellation to actually go through?
Billing changes can take up to 7 business days to take effect after your club receives your request, so don’t expect it to be instant even once you’ve submitted everything correctly.
What should I bring if I cancel in person?
A valid photo ID and, if you have it, your membership number or card. Ask for a signed copy of the cancellation form before you leave — that’s your proof if any billing questions come up later.
Can I get a refund for a charge that already went through?
Generally, once a payment has processed it’s considered final. If you believe you were charged in error — for example, after a confirmed cancellation — bring your proof of cancellation to your home club and ask them to review it.
This guide is based on Planet Fitness’s official published membership FAQ and is accurate as of the time of writing. Because Planet Fitness clubs are independently owned and operated, exact cancellation steps, fees, and cutoff dates can vary by location. Always confirm the current process directly with your home club before relying on any date or fee mentioned here. For a full breakdown of what each membership tier includes and costs, see our Planet Fitness Membership guide.